ORDERING

Q Which types of engraving are free? How complex can my design be before I start incurring additional fees?
Q How do I upload a logo or image for engraving?
Q May I place my order by phone? How do I do that?
Q I would like to order multiple glasses, and I want something different engraved on each one. Is that possible?
Q How does the proof process work? How do I request a proof?
Q I ordered multiple items and paid for a proof, but I only received one proof! What gives?
Q Can I see my design on your website before ordering?
Q How do I get a receipt for my online order?